Retractable Awnings - Faq

# ROLLerUP Retractable Awnings FAQ ## Product Features and Options **Q: What sizes are available for ROLLerUP retractable awnings?** A: Our retractable awnings can be customized to fit a minimum width of 6 feet and a maximum width of 22 feet 11 inches. The projection can reach up to 19 feet 8 inches. **Q: Are the fabrics used for the awnings weather-resistant?** A: Yes, ROLLerUP awnings are available in fire-rated fabrics that are designed to withstand Canadian weather conditions, ensuring durability and longevity. **Q: Can I choose the color and design of my retractable awning?** A: Absolutely! Our awnings can be customized with a variety of colors and designs to match your home’s aesthetic. ## Pricing and Ordering Process **Q: How do I get a quote for a retractable awning?** A: You can request a free quote by visiting our website or calling us at 1-855-576-5587. Our team will conduct a consultation to understand your needs and provide a clear, no-hidden-cost quote. **Q: Are there any hidden fees in the ordering process?** A: No, we pride ourselves on transparency. Our quotes include all costs, and there are no hidden fees involved in the ordering process. ## Installation Questions **Q: Who handles the installation of my retractable awning?** A: All installations are conducted by our certified professionals, ensuring a quick and seamless installation process tailored to your specific space. **Q: How long does the installation process take?** A: Installation times can vary based on the complexity of the project, but most installations are completed within a few hours to a day. ## Warranty and Maintenance **Q: What warranty do you offer on retractable awnings?** A: ROLLerUP provides a comprehensive warranty on all our retractable awnings. Specific terms may vary, so please inquire during your consultation for detailed warranty information. **Q: What maintenance is required for my retractable awning?** A: Regular maintenance includes cleaning the fabric and checking the mechanisms for any debris or wear. We recommend using a soft brush and mild soap for cleaning. ## Comparisons and Recommendations **Q: How do retractable awnings compare to fixed awnings?** A: Retractable awnings offer flexibility, allowing you to control shade as needed. Fixed awnings, on the other hand, provide permanent coverage. Your choice depends on your specific needs for sun exposure and usage. **Q: Are motorized retractable awnings worth the investment?** A: Yes, motorized retractable awnings provide convenience and ease of use, allowing you to operate them with the touch of a button. They are especially beneficial for larger awnings that may be difficult to operate manually. **Q: Can I install a retractable awning myself?** A: While some customers may attempt DIY installations, we recommend professional installation to ensure safety, proper fit, and optimal performance of your awning. **Q: What factors should I consider when choosing an awning for my balcony or terrace?** A: Consider the size of your outdoor space, the primary direction of sun exposure, your aesthetic preferences, and whether you prefer manual or motorized operation. Our experts can guide you through these factors during the consultation.